Shinobu Kocho Plush Toy

Shipping Policy

Free Shipping Across India – No Hidden Charges

At RVAIBZ, we believe in providing our customers with a hassle-free shopping experience. That's why we offer free shipping across all of India for every order, with no hidden charges. Whether you're in a metro city or a small town, enjoy the convenience of having your products delivered straight to your doorstep at no extra cost.

Fast Dispatch – Get Your Order Quickly

We understand that you’re eager to receive your purchase. That’s why we ensure dispatch within 1-2 business days after placing your order. Our team works diligently to process your order swiftly and accurately so that you can enjoy your products without unnecessary delays.

Delivery Time – Your Products Delivered Fast

Once your order is dispatched, you can expect delivery within 5-7 business days. We partner with reliable courier services to ensure that your products reach you on time. While delivery times are generally consistent, please keep in mind that external factors such as weather, holidays, or courier delays may cause slight variations in delivery times.

Note: Delivery times are estimates and can vary based on the destination, especially in remote areas. You will receive a tracking number once your order is dispatched to monitor its progress.

Return & Refund Policy

Hassle-Free Refunds – Get Your Money Back Quickly

At RVAIBZ, we strive to ensure customer satisfaction with every purchase. If you receive a damaged, broken, or incorrect product, we are here to help resolve the issue quickly.

Refund Processing Timeline

Refunds will be issued once the product is returned to our warehouse and the issue is verified. The refund will be processed within 7-10 business days from the date the returned product reaches our warehouse. Please note that the refund process can only begin after our team checks the returned product to verify the issue.

Conditions for Refund Eligibility

Refunds are only applicable for: Damaged or Broken Products: If your product arrives in a damaged or broken condition, we will arrange for a return and process a refund once verified. Incorrect Products: If you receive an item different from what you ordered, please contact us immediately to initiate the return and refund process. Unboxing Video Requirement

To streamline the refund process, we require an unboxing video showing the condition of the product when it is opened. This helps us assess the issue and verify that the product is damaged or incorrect, enabling a smoother resolution.

Exchange Policy

If you prefer to exchange the product rather than receive a refund, you can exchange your product for a similar-priced item. Please contact our customer support team to initiate the exchange process.

Order Cancellations – Change Your Mind?

We understand that sometimes plans change. If you need to cancel your order, we allow you to do so at any time before the product has been dispatched. Once your order has been shipped, we are unable to cancel it.

How to Cancel Your Order

To cancel your order, please contact our customer support team within 24 hours of placing the order. Make sure to provide your order number and details so that we can quickly assist you. Please note that once the order is processed or shipped, cancellation is no longer possible.